7ejbd's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict security measures.
This Privacy Policy ("Policy") explains our practices regarding the personal information of users ("you", "your") of the 7ejbd platform ("we", "us"). By using this site, you are considered to have agreed to all the terms of this Policy. Please read this Policy carefully.
1. What Information Is Collected
1.1 — Information You Provide Directly
We collect information that you provide directly when you create an account on 7ejbd, use our services, or contact our support team. This may include:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
- Residential address
1.2 — Automatically Collected Information
When you browse or use our platform, certain information is collected automatically. This includes:
- IP address and device type
- Browser type and version
- Login time, session information, and usage patterns
- Information from cookies and similar tracking technologies
- Navigation and gameplay activity logs on the platform
1.3 — Information Received from Third Parties
We may sometimes receive information through trusted third-party providers, such as:
- Payment processors (for the purpose of transaction verification)
- Identity verification service providers
- Fraud prevention service organizations
In such cases, only the minimum necessary information is received and stored.
2. How Your Information Is Used
2.1 — Service Operations & Identity Verification
7ejbd uses user information to run its services smoothly. This includes:
- Account creation, verification, and management
- Confirming age verification (services for users aged 21+ only)
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Customizing services based on user history and preferences
2.2 — Security & Fraud Prevention
We use the information collected to ensure the security of your account and transactions. This includes:
- Detecting and preventing suspicious activity
- Preventing multiple accounts or unauthorized access
- Complying with anti-money laundering (AML) and counter-terrorism financing policies
- Supporting the application of responsible gaming tools
2.3 — Communication & Support
We use your contact information to maintain effective communication with you, such as:
- Sending important account-related notifications
- Sending transaction confirmations and updates
- Responding to customer support requests (via 24/7 live chat and email)
- Relevant promotional information (if you have given consent)
2.4 — Platform Improvement
We analyze aggregated and anonymized usage data to continuously improve the user experience. Through this analysis we make decisions about platform functionality, game additions, and payment methods.
3. Sharing Information with Third Parties
3.1 — When We Share Information
7ejbd never sells your personal information to third parties for commercial purposes. However, in certain circumstances we may share necessary information:
- Payment processing service providers (bKash, Nagad, Rocket, Upay, banks) — to carry out transactions
- Identity and age verification service providers — for account verification
- Technology and infrastructure partners — for platform operations
- Relevant authorities to comply with legal obligations
3.2 — Agreements with Service Providers
We have strict confidentiality agreements with the third-party service providers we work with. They may only use your information in accordance with our instructions and for specified purposes, and may not share it with anyone else under any circumstances.
3.3 — Legal Requirements
If there is a legal obligation or court order, or if necessary to protect public order and public safety, we may be required to share necessary information with law enforcement agencies. In such cases, only the minimum information required by law is provided.
4. Cookie Policy
4.1 — What Cookies Are and Why They Are Used
Cookies are small text files stored on your device when you visit 7ejbd. They help improve our platform's functionality and personalize your experience. We use the following types of cookies:
- Essential cookies — required for the basic functionality of the site (such as maintaining login sessions)
- Functional cookies — to remember your preferences and settings
- Analytical cookies — to understand platform usage (anonymous data)
4.2 — Cookie Controls
You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may prevent some platform features from working properly and may cause difficulty accessing your account.
5. Data Storage & Security
5.1 — How Long Information Is Stored
We store your personal information only for as long as:
- Your account is active and the information is needed to provide the service
- Legal or regulatory obligations must be met
- Requirements related to dispute resolution or legal claims exist
Even after an account is closed, some information may be retained for a specified period due to legal obligations.
5.2 — How Information Is Kept Secure
7ejbd applies industry-standard technical and organizational measures to protect your information. These include:
- 256-bit SSL encryption — all data transmissions are secured
- Encrypted database storage system
- Two-Factor Authentication facility
- Regular security audits and vulnerability assessments
- Access controls — only authorized staff can access sensitive information
Please note, however, that no transmission of information over the internet is entirely risk-free. We provide protection in line with the highest industry standards, but it is not possible to guarantee 100% security.
6. Your Rights & Choices
6.1 — Right to Access & Correct Information
You have the following rights regarding the personal information held in your 7ejbd account:
- The right to request a copy of your information stored with us
- The right to request correction of inaccurate or outdated information
- The right to request deletion of your information in certain circumstances
- The right to opt out of marketing communications
6.2 — Account Closure Request
If you wish to close your account, please contact our support team. Upon account closure:
- Your personal and transaction information will be securely deleted or anonymized
- Some information may be retained for a specified period in accordance with legal obligations
- The account will only be closed after any pending withdrawals have been processed
6.3 — Marketing Communications
If you do not wish to receive emails or notifications about 7ejbd's promotional messages and offers, let the support team know at any time. However, essential notifications related to your account security and transactions will always be sent, as these are an inseparable part of the service.
7. Privacy Protection for Minors
7.1 — Age Restriction
7ejbd strictly does not provide services to persons under the age of 21. We actively enforce age verification measures and do not knowingly collect information from any minor.
If we learn that a person created an account while under the age of 21, that account will be closed immediately and all collected information will be deleted. If any information related to a minor comes to your attention, please notify us at [email protected].
8. Policy Changes & Updates
8.1 — Process for Policy Changes
7ejbd reserves the right to update this Privacy Policy from time to time. Policy changes may be necessary due to expansion of service scope, technological changes, or legal obligations. For any significant changes:
- The "Last Updated" date on this page will be changed
- Registered users will be notified by email
- A notification may be displayed on the platform at login
8.2 — Terms of Policy Acceptance
Continued use of the platform after a policy update will be considered as your agreement to the new policy. If you do not agree to the new policy, stop using the service and contact the support team.
9. Contact Us
9.1 — Privacy-Related Inquiries
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. Our support team provides assistance in both Bengali and English.
- Live Chat: 24/7 support directly on the platform
- Email: [email protected]
Protecting your information is our top priority and we review every inquiry with care.